You are not valuable as an employee there, just another cog in machine. They task senior employees to request the removal of negative merchant reviews from Signpost's Google page and BBB ratings by offering their merchants lower prices. They are a review management company - if they can manipulate their customer's reviews, they can do it for themselves too. Extreme micro-managing of employees due to lack of trust. Only additional rewards and bonuses are in the form of parties and bar tabs you will be lucky if you get a $20 Amazon gift card. Employees who take multiple breaks to play pool games, take over a month of vacation and make personal phone calls daily are kept over employees who work hard without these abuses of the workplace. No opportunity for educational advancement. Most people work two jobs when they first start to make ends meet. You will make no money if you are not killing yourself in sales/upselling - Signpost has the lowest starting salary in the industry at 24k - way below a liveable wage. Your career advancement/stability is based on if your manager likes you or not. Winning a popularity contest is the only way to succeed here and keep your job. Sales is hard work with long days of calls and emails but they need to listen to employees frustrations and make incentives and find impactful ways to motivate and inspire their reps.

Even with the new CEO and management, there is a lack of a consistent vision being funneled down that it only makes it more difficult to see where they are hoping to take Signpost. Anyone could be fired if they didn't like you and everyone was leaving. From the moment, I started there was no job stability of any kind. Since small and medium businesses were hurting the most and not buying then almost no reps were making sales and no commissions were coming in. Once covid hit, the org changes should've been put on a halt to find stability but instead they recklessly insisted sales continue to only push annual contracts and focus on 1 market path instead of staying generalized like the platform is meant to be. When I was hired, I was lied to about the training program, lied about the salary, the environment was toxic from day 1 and there was no job stability for anyone. This company is going through an extreme amount of change during an unstable economic period.

Signpost reviews glassdoor